Many roles. One incredible world.

A cruise ship is a floating city. Discover the departments onboard, what each role involves and how AKMICS prepares you for it.

A smiling guest services crew member at the front desk of a cruise ship lobby
01 / 07

Hotel Department

Guest services, front office, concierge and more.

Role examples
Front office, guest relations, concierge and hospitality functions
The working environment
Guest-facing teams help passengers navigate their stay and feel welcome. Communication, attention to detail and a calm approach are the foundations.
How AKMICS prepares you
Practise guest-service situations, professional communication and how to present your hospitality experience.
Discuss this pathwayGuest Relations & Front Desk program
A bartender in a waistcoat preparing a drink at an elegant cruise ship bar
02 / 07

Food & Beverage

Restaurant, bar, banquet and culinary services.

Role examples
Restaurant, bar, banquet and hospitality service roles
The working environment
F&B teams combine service knowledge, teamwork and guest interaction — from restaurants to bars. Relevant service experience and hygiene knowledge give candidates an edge.
How AKMICS prepares you
Service standards, F&B fundamentals and department-focused mock interviews with our F&B expert.
Discuss this pathwayF&B Service & Operations program
A housekeeping attendant preparing a bright cruise ship stateroom with an ocean-view balcony
03 / 07

Housekeeping

Maintaining luxury and comfort at sea.

Role examples
Stateroom, accommodation and public-area operations
The working environment
Housekeeping teams keep guest staterooms and shared spaces immaculate. Organisation, consistency and care are central to the department.
How AKMICS prepares you
Service routines, USPH hygiene expectations and communication within an operational team.
Discuss this pathwayHousekeeping Operations & Standards program
A chef plating a dish in a professional stainless-steel cruise ship galley
04 / 07

Galley / Culinary

Work in world-class kitchens with global chefs.

Role examples
Kitchen operations and culinary roles, from commis upward
The working environment
Galley teams work in a fast, coordinated culinary environment. Requirements depend on the role and may include culinary education or practical kitchen experience.
How AKMICS prepares you
Your culinary background, kitchen teamwork, hygiene awareness and role-specific interview preparation.
Discuss this pathwayCulinary | Galley program
A deck officer in a white uniform on the open deck of a cruise ship at sea
05 / 07

Deck Department

Navigation, safety and ship operations.

Role examples
Deck-related roles, subject to maritime qualifications
The working environment
Deck roles involve navigation, safety and ship operations and require specific maritime training such as STCW. We help you understand exactly what each role requires.
How AKMICS prepares you
Clarify your current qualifications and plan the certifications required with authorised training providers.
Discuss this pathwayDeck & Security Department program
A deck officer and a security officer working together on the navigation bridge of a cruise ship
06 / 07

Security Department

Keeping guests, crew and the ship safe and secure.

Role examples
Security officers, gangway and access control, screening and safety-support roles
The working environment
Security teams protect guests, crew and the vessel — from access control at the gangway to patrols, screening and emergency response. Alertness, discipline and clear communication are essential, and a security or service background helps.
How AKMICS prepares you
Understand shipboard security and safety protocols, the certifications each role needs, and practise role-specific interview questions.
Discuss this pathwayDeck & Security Department program
A spa therapist giving a relaxing facial treatment in a calm cruise ship spa
07 / 07

Wellness & Beautician Department

Relaxation, beauty and wellness services at sea.

Role examples
Spa therapists, beauticians, salon stylists and wellness or fitness roles
The working environment
Spa and wellness teams deliver relaxation, beauty and fitness experiences in a premium, guest-facing setting. Recognised training or practical experience in your speciality is usually expected.
How AKMICS prepares you
Present your spa, salon or wellness skills professionally, understand onboard guest-care standards and prepare for department-focused interviews.
Discuss this pathwayWellness & Beautician Department program
A young professional standing at the railing of a cruise ship deck, looking out over the sea at sunset

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